Plan with confidence

London market accessibility

Choose a comfortable route and give yourself time to enjoy the stalls.

Plan each venue separately. Use Southbank Centre’s access information for the riverside visit, Winter Wonderland’s access team for Hyde Park and Skate Leicester Square’s visitor information for the rink. Include the station exit and booked entrance in your route.

Official access information / organiser enquiries

Use the London map to find the arrival points, named toilet locations and Changing Places stops together. Check the street-level approach before setting off.

Open the London access map

Step-free routes and surfaces

Waterloo for Southbank; Leicester Square for its rink; choose Hyde Park travel for your booked gate.

Plan the whole journey from your station exit or parking bay to the market entrance. Choose a route you can comfortably manage in both directions, including after dark, and allow time for crossings and crowds. If you use a wheelchair or mobility scooter, ask about temporary ramps, gradients and turning space at the part of the market you want to visit.

Blue Badge parking

Compare public transport first, then check the relevant council’s Blue Badge and parking guidance if driving. Pick a bay for the particular venue and entrance rather than treating central London as one destination.

Check the specific bay or car park’s restrictions, permitted hours and route to the entrance. For a multi-storey, check lift availability before committing to the journey. Allow a little flexibility if a bay is occupied when you arrive.

Council parking and Blue Badge information

Accessible toilets

Use each venue’s access page for accessible toilet locations and opening hours. Ask about Changing Places or particular equipment separately if you need it.

If you need particular equipment or transfer space, ask about those details before travelling. Check any key arrangement and the closing time, especially for a late visit. Changing Places facilities have different equipment from a standard accessible toilet, so name the facility you need when making an enquiry.

Quieter times and sensory needs

Ask the chosen venue about relaxed sessions and quieter arrival periods. A timed attraction booking sets a schedule, but it does not promise quieter surrounding streets.

Pick a meeting point away from the busiest food queues and leave room for a break. A shorter first visit can help you decide which parts you would like to return to. If noise, lighting or waiting in line affects your visit, tell the team when arranging a session.

Assistance, companions and attractions

Contact each venue’s access team before buying a timed activity if you need assistance or companion tickets.

Ask about the specific ride, rink or activity you want, including any transfer and powered-wheelchair requirements. Arrange companion tickets before paying for the rest of the group, and check the assistance-dog arrangements for an indoor attraction separately from the outdoor market.

Official access information / organiser enquiries

Questions before you go

What is the published access information for London?

Plan each venue separately. Use Southbank Centre’s access information for the riverside visit, Winter Wonderland’s access team for Hyde Park and Skate Leicester Square’s visitor information for the rink. Include the station exit and booked entrance in your route.

Official access information →

Does a walking time establish a step-free route?

No. Walking estimates and map pins are navigation aids, not an audit of kerbs, gradients, surfaces or accessible entrances. Confirm the approach and any essential facilities before travelling.

Check the full guide and sources

Can I assume a hotel has a suitable accessible room?

No. Ask the property directly about the room, bathroom, entrance and any equipment you need before paying. A hotel’s location or map walking time does not establish room accessibility.

Check the full guide and sources

When is the market open?

Main venues vary: Leicester Square 31 October; Southbank 2 November; Hyde Park 19 November; all run to 3 January 2027 Different at each venue; see individual venue details

Check the full guide and sources →