Liverpool market accessibility
Choose a comfortable route and give yourself time to enjoy the stalls.
Use the level Lime Street entrances; the main approach has stairs. Accessible toilets are at the Lime Street entrance. The site is partly tarmac and partly cobbled, with matting on main routes, so some uneven surfaces remain. Wheelchairs can use the rink; powered chairs must be switched off on the ice.
Official access information / organiser enquiriesUse the Liverpool map to find the arrival points, named toilet locations and Changing Places stops together. Check the street-level approach before setting off.
Open the Liverpool access mapStep-free routes and surfaces
Liverpool Lime Street: about five minutes. Queen Square bus station: about five minutes; Liverpool Central: about ten.
Plan the whole journey from your station exit or parking bay to the market entrance. Choose a route you can comfortably manage in both directions, including after dark, and allow time for crossings and crowds. If you use a wheelchair or mobility scooter, ask about temporary ramps, gradients and turning space at the part of the market you want to visit.
Blue Badge parking
Limited Blue Badge bays are on surrounding streets, including cobbled William Brown Street. St John’s car park is another nearby option. Check bay restrictions and your route to the level Lime Street entrance.
Check the specific bay or car park’s restrictions, permitted hours and route to the entrance. For a multi-storey, check lift availability before committing to the journey. Allow a little flexibility if a bay is occupied when you arrive.
Council parking and Blue Badge informationAccessible toilets
Accessible toilets are at the Lime Street entrance. Ask staff to point them out when you arrive.
If you need particular equipment or transfer space, ask about those details before travelling. Check any key arrangement and the closing time, especially for a late visit. Changing Places facilities have different equipment from a standard accessible toilet, so name the facility you need when making an enquiry.
Quieter times and sensory needs
Ask the organiser about quieter skating sessions or shopping periods for your date. Check Christmas Eve’s live booking slots before planning an evening visit.
Pick a meeting point away from the busiest food queues and leave room for a break. A shorter first visit can help you decide which parts you would like to return to. If noise, lighting or waiting in line affects your visit, tell the team when arranging a session.
Assistance, companions and attractions
Companion tickets can be arranged through boxoffice@underbelly.co.uk or 0131 510 0395. Ask about each ride’s transfer and access requirements.
Ask about the specific ride, rink or activity you want, including any transfer and powered-wheelchair requirements. Arrange companion tickets before paying for the rest of the group, and check the assistance-dog arrangements for an indoor attraction separately from the outdoor market.
Questions before you go
What is the published access information for Liverpool?
Use the level Lime Street entrances; the main approach has stairs. Accessible toilets are at the Lime Street entrance. The site is partly tarmac and partly cobbled, with matting on main routes, so some uneven surfaces remain. Wheelchairs can use the rink; powered chairs must be switched off on the ice.
Does a walking time establish a step-free route?
No. Walking estimates and map pins are navigation aids, not an audit of kerbs, gradients, surfaces or accessible entrances. Confirm the approach and any essential facilities before travelling.
Can I assume a hotel has a suitable accessible room?
No. Ask the property directly about the room, bathroom, entrance and any equipment you need before paying. A hotel’s location or map walking time does not establish room accessibility.
When is the market open?
21 November 2026–3 January 2027; closed Christmas Day Usually 10am–10pm. Christmas Eve closes 6pm; Boxing Day and New Year’s Day open noon. Closed 25 December.